Please note that our team are on Christmas break. Our office will be closed from 6 PM on Thursday, 21st December, and we will reopen on Thursday, 28th December. We will have limited access to our emails on Thursday 21st December.
🚚 Posting and Delivery Information:
- 4pm on Wednesday, 20th December, was the last date for guaranteed* Christmas shipping in Ireland.
- Orders placed on Thursday will still be shipped and are scheduled to go out in Friday's post.
- For all orders over €35, a tracking number was emailed to you. If you haven't received it, please check your spam folder.
- Orders placed after 6pm on the 21st December will be posted on December 28th.
📦 Delivery Queries: For delivery-related questions, please contact your local delivery service:
- Ireland: An Post - Call (01) 705 7600 or visit An Post Contact
- UK: Royal Mail - Visit Royal Mail Contact or Track and Trace
- United States: USPS - Call 1-800-222-1811 or visit USPS Contact
- UPS Courier: Visit UPS Tracking Support
🔄 Returns and Exchanges: For information about returns or exchanges, refer to our policy here: Magnetic Mobility Returns Policy.
🔍 Need Immediate Assistance? For urgent questions, please refer to our frequently asked questions at Magnetic Mobility FAQ.
We appreciate your understanding during this holiday period and will respond to all queries upon our return on 28th December.
Wishing you a Merry Christmas and a Happy New Year!
Ciara & Judith
*We're proud to use An Post for deliveries. They assure us that all packages received Wednesday evening should arrive in time for Christmas. However, please understand that we can't fully guarantee this due to the busy festive period.